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Your Personal Data 

The University of Glasgow will be what’s known as the ‘Data Controller’ of your personal data processed in relation to your access to the Centre for Teaching Excellence Virtual Learning Environment (Moodle system). This privacy notice will explain how The University of Glasgow will process your personal data. 

 

Why we need it 

The CfTE (Centre for Teaching Excellence) Moodle Virtual Learning Environment records and uses your personal information to: 

 

·         Provide you an account on and identify you within the CfTE Virtual Learning Environment (Moodle System).

·         Control access to different parts of the CfTE Virtual Learning Environment (Moodle system) as appropriate. 

·         Provide you access to appropriate courses and associated materials and resources on the the CfTE Virtual Learning Environment (Moodle System).

·         Provide you with the ability to upload, amend, and delete certain information within courses you are enrolled on, where you have permission to do so. 

·         Help support you as a CfTE Virtual Learning Environment (Moodle system) user. 

·         Support system administration and problem resolution. 

·         Report on course, resource and activity access, activity completion, course completion, and course data where applicable. 

When you register with this service and create a user account

The CfTE Virtual Learning Environment (Moodle system) will collect some personal data such as your name (first name and surname), email address, username, sector, school location and any other optional data at the time of registration i.e. city/town, country of residence, local authority, subject specialism, position and school name along with details of courses you are enrolled onto. 

Data related to course participation 

The CfTE Virtual Learning Environment (Moodle system) also contains activity log information about your activity within each course, including the date and time of when course-specific information was viewed and/or updated, and the address of the machine from which the access was made.

 

Activity logs are used to aid IT support investigations when users may experience problems using the service and to help course owners/administrators provide support to course participants. Only approved IT support representatives have access to view all course logs.  Course owners / administrators are only allowed to view logs for courses they are responsible for.  

Information about your contributions to courses, including contributions to discussion forums, ownership of resources, assessment submissions and grades (if applicable), and other Moodle-based activities is held within the system.  

 

Additional personal data may be held within individual courses, either within documents/resources uploaded to the course, or within activities within the course other than contributions to chat rooms and discussion forums, which are submitted by individuals in a personal capacity. Course administrators/owners are responsible for the information held about you that may be uploaded onto such courses. 

Legal basis for processing your data 

We must have a legal basis for processing all personal data. In this instance, the legal basis is Contract . 

By registering with the University of Glasgow CfTE Virtual Learning Environment (Moodle system) and creating a user account  will enable access to and utilisation of resources and services offered within the CfTE Virtual Learning Environment.

 

We also have a legal basis of public task for processing some personal data. When you register to use the CfTE learning Environment, you agree to uphold the standards and expectations of the GTCS when using this platform. Where these standards are not upheld we may share xx information with the GTCS and local authority under public task where this is :necessary for the performance of a task carried out in the public interest (Article 6(1)(e)), as we have a public interest in ensuring professional standards and expectations  of teaching staff are  maintained by users of the systems

What we do with it and who we share it with 

The University of Glasgow Information Services Moodle Support Team has access to all information stored within the CfTE Virtual Learning Environment (Moodle system) for the purposes of operational support and maintenance.  

 

The CfTE Virtual Learning Environment (Moodle system) is hosted by an external vendor, Synergy Learning, who is contracted to provide additional technical support for the service.  Technical support representatives will have appropriate access to aid support of this service.   

  

Course owners and administrators have access to the personal data of all users enrolled on the courses they own/administer These users can view activity user log information for their courses only. 

 

Personal information held on the CfTE Virtual Learning Environment (Moodle system) will never be shared with any other third parties unless you have  provided your consent to do so or where it is necessary for us to do so under public task where this is determined to be  in the public interest in ensuring professional standards of teaching staff.

 

By registering, you agree to use the platform in a professional and respectful manner, in line with the GTCS Standards AND copac for Professional Conduct.

https://www.gtcs.org.uk/knowledge-base/articles/a-guide-to-the-professional-standards

https://www.gtcs.org.uk/documents/code-of-professionalism-and-conduct

 

The data may also be reported anonymously for statistical purposes to the Scottish Government as deemed appropriate.

How long do we keep it for 

Information and data uploaded to the CfTE Virtual Learning Environment (Moodle system) including accounts, courses, and contributions to courses, including contributions to chat rooms and discussion forums, ownership of resources, and evidence of participation in other Moodle-based activities may be retained for as long as is necessary to deliver and manage the course/s you are enrolled on. 

An automated process will remove accounts when there has been no activity for 5 years or more. 

What are your rights?* 

You can request access to the information we process about you at any time. If at any point you believe that the information we process relating to you is incorrect, you can request to see this information and may in some instances request to have it restricted, corrected or erased. You may also have the right to object to the processing of data and the right to data portability.  

 

If you wish to exercise any of these rights, please submit your request via the webform or contact dp@gla.ac.uk.

*Please note that the ability to exercise these rights will vary and depend on the legal basis on which the processing is being carried out.

User profiles 

Every user has a profile page which may be reached from the user menu top right and then clicking Profile. This page contains links to further pages allowing you to edit your profile information and preferences, view forum/blog posts, and check any reports you have access to. 

 

Complaints 

If you wish to raise a complaint on how we have handled your personal data, you can contact the University Data Protection Officer who will investigate the matter. 

Our Data Protection Officer can be contacted at dataprotectionofficer@glasgow.ac.uk 

If you are not satisfied with our response or believe we are not processing your personal data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO) https://ico.org.uk/